Hotel · Hanoi · Ha Noi Municipality
Hanoi E Central Luxury Hotel
A polished 4-star base on Lo Su Street, minutes from Hoan Kiem Lake and the Old Quarter's lively lanes.
- 5-minute walk to Hoan Kiem Lake
- Attentive, highly rated staff
- In-house restaurant and spa
9.5
Perfect
3865 reviews
Booking.com 9.5 · 3865 reviews
About
Hanoi E Central Luxury Hotel
Hanoi E Central Luxury Hotel sits on Lo Su Street in the heart of Hoan Kiem District, roughly 0.7 km from Lake of the Restored Sword. The 4-star property pairs a central location with guided tour assistance, making it a practical launchpad for exploring the capital.
The hotel keeps things efficient and comfortable: soundproofed rooms, a restaurant, a spa and wellness centre, and a 24-hour reception. Guests consistently highlight the genuine attentiveness of the staff, who often go beyond expectations.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional staff — From pre-arrival assistance to thoughtful extras, the team is repeatedly called out for genuine, attentive service.
- Central Old Quarter location — Within easy walking distance of Hoan Kiem Lake, the water puppet theatre, night markets, and dining.
- Clean, quiet rooms — Guests note spotless rooms, soundproofing, and good amenities like modern bathrooms and in-room computers.
- Quality dining — Breakfast buffet with local dishes and fresh fruit earns consistent praise.
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Worth weighing
4 to weigh- No pets allowed — If you're travelling with a pet, this hotel won't accommodate them.
- Limited check-in window — Standard check-in runs from 14:00 to 17:30, which may be tight if you arrive later.
- No smoking on site — The entire property is smoke-free, which may be a constraint for smokers.
- Rooms can be small — Some guests found the bathrooms compact, and windowless room options exist.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive Room
Family Single Room
- 1 Single bed
- City view
- Shower
- Heating
- Fireplace
Premium Deluxe Room
- 2 Single beds or 1 Double bed
- City view
- Shower
- Heating
- Fireplace
Superior Without Window King Room
- 1 King-size bed
- Shower
- Heating
- Fireplace
- Air conditioning
Deluxe King Room
- 1 King-size bed
- Shower
- Heating
- Fireplace
- Air conditioning
Family Room
- 2 King Size Beds,1 King-size bed,1 Single bed
- City view
- Shower
- Heating
- Fireplace
Penthouse Suite
- 2 Single beds
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Paid airport shuttle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Babysitting/Child services
- Fax/Photocopying
Room
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Turndown service
- Mirror
- Dining table
- Ironing facilities
- Bathtub
- Free toiletries
- Electric kettle
- Dryer
- In-room breakfast
- Flat-screen TV
- In-room computer
- HBO available
- Direct dial telephone
- AM/FM alarm clock
Food & Wellness
- Restaurant
- Outdoor dining area
- Special diet menus
- Children's buffet
- Spa & wellness centre
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.5/10 from 3,865 reviews
Booking.com · 9.5 · 3865 reviews
9.5Verified guest“Fantastic location in the heart of the old city, close to restaurants, coffee shops, night markets, a big park, and the water puppet theatre. Everything you want to see is nearby.”
9.5Verified guest“Our 7th-floor room at the back was quiet and immaculate. The bathroom was compact but functional, with good water pressure and hot water. Staff were very helpful and spoke great English. The late-night airport pickup was seamless. An easy 5-minute walk to the lake, sights, and dining. Laundry was excellent and the free Wi-Fi worked well.”
9.5Verified guest“Very kind staff and a location close to the downtown area.”
9.5Verified guest“Unbeatable location near Morning Sunlight Bridge, with main shopping areas and the Temple of Literature also within easy reach.”
9.5Verified guest“The staff were incredibly attentive, even offering help before I arrived. Breakfast was delicious with a varied menu, fresh fruit, and local dishes. The central location made exploring Hanoi effortless.”
9.5Verified guest“Close to the Old Quarter, the lake, the Women's Museum, and Hanoi Museum. The in-house restaurant was convenient. The room was spotless, with warm lighting and bathrobes. Breakfast was lovely, with a birthday cake and Vietnamese dishes.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Hoan Kiem Lake: A 5-minute walk from the hotel, this scenic lake is the heart of Hanoi's old town, popular for morning walks and the iconic red bridge.
Old Quarter: The hotel sits right in the midst of the lively Old Quarter, with its maze of streets, night markets, street food, and colonial architecture.
Water Puppet Theatre: About a 5-minute walk away, this traditional theatre is a must-see for a taste of Vietnamese folk culture.
18 Lo Su Street, Hoan Kiem District, Hanoi, Ha Noi Municipality, 10000, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-17:30
- Check-out
- By 11:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 18 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 17:30, and check-out is from 11:00 to 12:00.
Does the hotel offer parking?
Yes, parking is available on site.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service.
Does the hotel have a restaurant?
Yes, there is an on-site restaurant, and guests can also order in-room breakfast.
The bottom line
For travellers who value location and genuine hospitality above all, Hanoi E Central Luxury Hotel delivers a polished, comfortable stay in the Old Quarter. The 9.5 guest rating is backed by consistently strong reviews, making it a reliable choice.
9.5Based on guest reviews and our independent assessment.
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